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How do I get my site to appear in Google search results? (SEO)

Please see Google’s Search Engine Optimization (SEO) Starter Guide. This documentation will walk you through how to improve your site’s Seach Engine Optimization (SEO). You must submit a request to ask Google to recrawl your URLs. Follow the prompts, download the Google <keyid>.html file and place it in your site’s public_html directory, then verify. There […]

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How to backup and restore your website

The free and easy option – JetBackup – Both Backup and Restore options.Backups are done by Reclaim Hosting and available to you via the “JetBackup” cpanel menu widget under Files. Learn more JetBackup.These backups are not included in your cpanel storage quota and are stored on a different platform for safe storage.To restore a single […]

How do I transfer files using SSH or SCP/SFTP?

To transfer files from your local PC or Mac computer you’ll need FTPS and the File Manager widget (for single files) and you’ll need to use SSH or SCP enabled with SSH Keys. You can create or upload a current key with the SSH Access cpanel widget. Using SSH keys to connect Please see the […]

Why a 500 error?

For .php, file permissions need to be 644 and and set your directories to 755. Otherwise you will see typically server 500 errors with php scripts or even server 403 errors with WordPress.

I’m receiving too many installation emails, what can I do?

Are you getting too many unwanted emails from your cPanel installation? While many of the notifications should be reviewed since they might indicate some type of issue with your site(s), some are just advisory and let you know everything is okay. Please see our guide on adjusting your installation settings for each application you have […]

What about Workgroup Integration for controlling access to pages?

There are probably many different possibilities, but we know about two. In conjunction with “OneLogin SAML SSO” (currently described in our SSO support doc, the “Advance Access Manager” plugin can be used and the base version is both free and very flexible.  It would help you define additional roles which you could then use in […]

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How to log into WordPress

Once you have installed WordPress, you have two options for logging into your site to administer it. This will give you access to manage your installed applications, backups and file transfers. Go to domains.stanford.edu/dashboard.Under Applications, click on the My Apps icon to display the link wp-admin for your site. Go to  yoursite.su.domains>/wp-admin/. If you have […]

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Security Best Practice Considerations

This platform is intended for low-risk data defined by Stanford’s Information Security Office (ISO). You should NOT store any data other than low risk data. Medium and High-Risk data is not allowed on this platform. Please be familiar with Stanford Security and Usage policies. Even with low-risk data, please consider the following best practices when hosting your […]

What about Python?

Python out of the box is very simple.  You can use the platform to learn the basic of python (if, else, print, etc).  Out-Of-The-Box of python doesn’t work for website without additional modules.  Python can be a very powerful tools with additional modules (just like plugins) which is not a part of our service.  We […]